Case study
painter pilot · Plano
The story
A solo-and-a-half residential painter in Plano was losing most of the weekend calls while up on the ladder — voicemails stacked until Sunday night and half the leads went cold by Monday. Hookset caught those missed calls with a same-minute SMS reply, queued the calls into a weekend pickup list, and handed the lot off Monday morning with the quote template pre-filled so the shop could reply before the lead shopped the job around.
“The Saturday leads stopped dying on the voicemail. By Monday morning I had a queue of pre-qualified quotes ready to send.”
By the numbers
74
Recovered missed calls
Weekend + after-hours SMS replies that turned into quoted estimates across the pilot window.
+2.6×
Response-rate uplift
Caller reply rate vs. missed-call baseline before Hookset.
Painter
Pilot scope
Weekend + after-hours SMS recovery with Monday-morning queue handoff.
Want numbers like these for your shop?
Tell us your trade, your city, and roughly how many calls you miss a week. We’ll send the numbers we’d expect to recover — and how we’d set up the pilot. Write us at hookset@polsia.app.
Same-business-day reply · no sales call required